What to Know Before Your Visit
Parking
Downtown Putnam offers a number of FREE Public Parking options – download the visitors map to see the lots and on-street parking available.
NOTE: The Bradley Playhouse is #10 on the map
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DO NOT PARK in the church parking lot located directly behind the Playhouse on Livery Street. This lot is a reserved lot for cars with a PASS ONLY.
Drinks & Bites
Eat, Drink, and Enjoy the Show! Downtown Putnam is home to a wide variety of locally owned restaurants, the majority of which are within walking distance to the theater.
Accessibility
Accommodations
We are committed to providing a welcoming and accessible environment to all our patrons. The Bradley Playhouse is equipped with a wheelchair lift, accessible bathrooms, and assistive hearing devices. Accessible seating for patrons with wheelchairs and mobility issues are shown on our seating charts marked in blue.
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If you have any special needs, please contact the Box Office at (860) 928-7887 at least five days before the performance with your request.
Safety and Security is a Top Priority.
All visitors and their belongings, such as bags or purses, are subject to inspection. Guests who refuse may be denied entry. No ticket returns, refunds, or exchanges will be made.
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THE FOLLOWING ITEMS ARE PROHIBITED - weapons of any kind; outside food, alcohol, and non-alcoholic beverages; illegal and illicit drugs as determined by the federal and local authorities; noisemakers, air horns, fireworks, flares; animals with the exception of certified-trained service animals as allowed by law; audio and video recording devices, selfie sticks, and tripods.
Theater Policies
General Reservations
The box office is open Wednesday through Friday from 11:00am – 5:00pm at 30 Front Street in Putnam, CT.
Purchases can be made online or by calling the box office at (860) 928-7887. We accept all major credit cards (Visa, Master Card, American Express, Discover).
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Admission is reserved seating, unless otherwise noted. We cannot guarantee Season, Flex and Laugh Pass holders their preferred seats - reservations are made on a first come, first serve basis.
Ticket Reservation & Sales Policies
​ALL TICKET SALES ARE FINAL.
For tickets purchased online, a confirmation email will be sent to the email address provided when ordering. Your e-tickets will also be sent to your email. If you did not receive your tickets, you can contact the Box Office to have your e-tickets resent. We encourage patrons to print out e-tickets or have them ready on your phone when arriving at the theater to expedite the ticket check-in process.
For “Will Call” tickets, the box office opens 45-minutes prior to show time for pick-up. Tickets will only be issued to the person whose name appears on the purchase order. TNECT reserves the right to resell “Will Call” tickets not picked up five minutes prior to the start of a show.
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Refunds and Exchanges
There are no refunds or exchanges of any kind except as provided below.
Patrons are encouraged to check the website and/or social media for cancellations and/or other performance notices prior to a show.
Inclement Weather
If we hold a performance during inclement weather, we do not refund/exchange tickets.
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Infant Policy
We are pleased to offer free admission to infants who do not require a separate seat. Infant is defined as a very young child under the age of one year who cannot sit independently on their own. This policy allows families to enjoy our performances together without the added cost for their little ones.
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Infants must be held in the arms of an accompanying adult. We kindly request that parents ensure their infants remain quiet and comfortable during the performance. If an infant becomes disruptive, we may ask that you step outside the theater until they are settled.
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For safety and ease of movement, we recommend leaving strollers at the designated area at the back of the theater. Our volunteer staff is available to assist with any questions or needs you may have during your visit.
We look forward to welcoming your family to our theater and hope you enjoy the show!
Show Cancellation
In the rare event a performance is canceled (and not rescheduled) due to weather or other unanticipated reasons, patrons may receive a refund. If a show is rescheduled, and a patron cannot attend the rescheduled show, they may receive a patron credit for a future show.
Facility/Convenience Ticket Fee
The Theater of Northeastern Connecticut takes its mission to present quality theatre and entertainment to our community very seriously, and recognizes that ticket pricing has to remain reasonable and competitive for our patrons, members, and donors. Although the TNECT is a non-profit organization, we incur the same administrative and overhead expenses as similar for-profit theater and box-office facilities. The TNECT Facility/Convenience Fee helps us offset expenses which include, but are not limited to, box office equipment, ticket printing costs, reservation system expenses, technology fees, maintenance and capital improvement expenses. Please contact the TNECT Business Office for more information or questions regarding the Facility Fee.
Group Rates
Use Promo Code GROUP10 when placing an online order for a group of 10+ people to save on your tickets. Please call our Box Office at (860) 928-7887 with any questions. [NOTE: discount may not apply to all events]
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Season Discounted Passes
We are offering FLEX & LAUGH discount passes.
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Buy a Flex Pass and SAVE 10% on your ticket to 4 SHOWS in our MAIN Season.
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Buy a Laugh Pass and SAVE 10% on your ticket to 4 stand-up comedy shows.
After your purchase, your discount pass will be added to your online account. Your FLEX pass allows one seat for one performance per show from your choice of (4) main season shows. [NOTE: discount passes are registered under the purchaser's account] Discount Passes expire at the end of the year (December 31) and cannot be used for any other season.
If you wish to gift a Discount (Flex or Laugh) Pass to someone else, please purchase a gift card for the dollar amount of a pass instead. The gift card receiver can then use the gift card to set-up a flex pass under their own account.